"Stay informed on Duke Energy power outages, reasons behind them, and tips for staying safe during an outage." 

Causes of Power Outages 

"Power outages can happen due to storms, equipment failures, or planned maintenance. Duke Energy works around the clock to restore service quickly." 

How to Check for Outages 

"Use Duke Energy's online outage map or mobile app to check outage status in your area and get real-time updates." 

What to Do During an Outage 

"During an outage, turn off appliances to prevent damage, use flashlights for lighting, and avoid opening your fridge to preserve food." 

Reporting an Outage 

"Report an outage by calling Duke Energy, using the mobile app, or texting 'OUT' to 57801." 

Restoration Process 

"Crews prioritize restoring power to hospitals, emergency services, and large areas. Duke Energy provides estimated restoration times based on damage assessments." 

Safety Tips 

"If using a generator, keep it outside to avoid carbon monoxide poisoning. Be cautious of downed power lines and report them immediately." 

Stay Prepared 

"Prepare for future outages by creating an emergency kit with essentials like water, food, flashlights, and batteries."